Jump Desktop Support
posted this on April 15, 2010 04:31
Jump Desktop supports multiple methods of connecting to your PC. The easiest way to connect is by using a Google account as outlined in the Getting Started Guide. If however, your work place blocks Google connections or you do not want to use a Google login you can always connect directly using just a host name or IP address. Here is how you do this:
You can use the above method if you already connect to your work computer using the Windows Remote Desktop Connection program. The Computer field in Remote Desktop Connection is the same as the Host field in Jump. Follow the above steps and put the same value in Jump's Host field to connect.
You can also use the built-in iPad / iPhone / iPod Touch VPN in case your company requires you to VPN into the corporate network before connecting. Simply connect to the VPN before starting Jump Desktop.
Related resource: Setting up VPN on iPhone and iPod Touch . iPad users should follow the same steps.
Connecting directly to your computer on your home or work wireless network is easy too. First we need to get the IP address of the PC you want to connect to:
Once you have the IP address, follow the steps at the top of the page to configure Jump. Please note: using this method, your PC will not be accessible outside your local wireless network. Also, there may be times where your anti-virus or firewall may block incoming connections to your PC - in which case, try to temporarily disable the firewall and try (but don't forget to re-enable it after you've isolated the problem!).