Manual Configuration

Enable Remote Desktop - Open System Properties

Windows 7 and Windows Vista: Click Start and the right click Computer. Then click Properties.

Windows XP: Click Start and then right click My Computer. Then click Properties.

Enable Remote Desktop - Open Remote settings

Windows 7 and Windows Vista users: Click the Remote Settings link.

Windows XP: Click the Remote tab.

Enable Remote Desktop - Open Remote Desktop Settings

Windows 7 and Windows Vista: Make sure 'Allow connections from computers running any version of Remote Desktop (less secure)' is selected. Then click Ok.

Windows XP: Make sure 'Allow users to connect remotely to this computer' is selected. Click Ok.

Add a firewall exception: Open Windows Firewall

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Windows 7 and Windows Vista users: Click the Start button and search for Windows Firewall and click on the Windows Firewall link.

Windows XP users: Click Start the click Control Panel. Next, click Security Center and then click Windows Firewall.

Add a firewall exception: Add an exception

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Windows 7: Click Allow a program or feature through Windows Firewall. Then click the Change Settings button and make sure Remote Desktop is checked along with Home/Work(Private) and Public. Click Ok.

Windows XP: Click the Exception tab. Then make sure Remote Desktop is checked. Then click Edit and click Change Scope. Make sure Any Computer is selected. Then click Ok thrice (once of each dialog).

Windows Vista: Click the Exception tab. Then make sure Remote Desktop is checked.

Dynamic DNS

For complete remote desktop access you will need to know your computer's public IP address. We'll use your computer's public IP address to connect to your PC when you are away from your local Wifi network. A dynamic dns client will help you keep track of this. We recommend using DynDns - it's quite relaible and also free. The following steps will show you how to apply for a DynDns account and install the DynDns client on your PC. You can use other dynamic dns service providers if you like.

Users with static IP addresses: You can skip the Dynamic Dns section and go straight to port forwarding. Note: Most residential users have a dynamic IP address and will need to complete the Dynamic Dns steps below. Only skip these steps if you are sure you have a static IP address.

Create a Dynamic Dns account for your PC

1) Enter a host name for your PC. This can be anything you want (alphabets, numbers and hyphens are only allowed in the name)
2) Select any domain name
3) Make sure Host with IP address is selected
4) Click 'Your current localtion's IP address'. This will automatically fill in the IP address field.

Go to the next page and create your account. Make sure your account is activated (click the activation link in the registration mail).

Download and install the DynDns Update Client

Download the DynDns update client from here (click the Download Now button): https://www.dyndns.com/support/clients/

Once the download is complete run the setup package and install the client.

Configure the DynDns Update Client

Once installation completes, the DynDns Configuration wizard will run. Enter the DynDns account user name and password which you just created. Once you're logged in, you'll see the hostname you created in the last step. Make sure the name is checked. Then click Apply and then click Start Updater.

Configuring your router for remote desktop access

Next we'll need to configure your wireless router to send incomming remote desktop requests to your PC. First, we'll need your PC's IP address.

Configure your router for remote desktop access: Find your IP address

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Click Start and then click Run. In the text box enter : cmd.exe and press Okay. A black window will popup. In that window type ipconfig and press Enter . Your IP address will be the row starting with IPv4 Address or IP Address. Make a note of this, we'll need this in the next step.

Configure your router for remote desktop access: Edit your router's port forward configuration

Next you'll need to visit your router's administration page and manually forward port 3389 to your PC's IP address. The steps to do this vary for each router model. Portforward.com has a comprehensive list of step-by-step instructions for quite a few router models. First, make sure you know your router's exact make and model then go to the Portforward.com's Remote Desktop Port forwarding page. Click on your router model for step-by-step instructions on how to do this. Important: Use the IP address from the last step when entering the destination IP address of the port forwarding.

Configure Jump Desktop on your iPad / iPhone / iPod Touch

We're nearly done:

1) Open Jump Desktop on your iPad / iPhone / iPod and tap the + button on the top right hand corner.
2) Enter the full DnyDns hostname you created a few steps earlier here. Alternatively, if you have static IP address enter the address here.
3) Tap Save.
4) Go back to the main jump screen and tap the newly created entry to connect. If everything is done right, you should see your PC's login screen.

Congratulations!

If you have trouble, please contact support@jumpdesktop.com, we'll help you figure it out.