Jump Desktop Support
posted this on May 06, 2011 03:32
The Jump Desktop Viewer application for the PC lets you connect to your PC or Mac from another PC. It's a great alternative when you don't have your iPad or iPhone with you and want to connect to your computer from another PC. Best of all - it's completely free. There are no recurring charges, you don't even need to purchase Jump for iOS to make use of the Viewer app.
This article will give you a quick tour on how to use Jump Desktop Viewer.
Note: This article assumes you've already configured another PC or Mac using a Gmail account and Jump Desktop's automatic configuration steps.

First, if you havn't already - please make sure to download and install the Jump Desktop Installer package: Jump Desktop Installer Download.
Launch the Jump Desktop Viewer by clicking: Start -> Programs -> Jump Desktop -> Jump Desktop Viewer

Then, enter the your Gmail credentials (the same one you used to configure Jump on your PC) and click Sign In.

Once you sign in, you'll see a list of all your computers signed into the same Gmail account.
1) The indicator to the left of your computer's name turns green when your computer is online.
2) Click the Connect button to connect to your computer. You'll be prompted for your VNC or RDP password after you connect to your computer.

Thats it. You should be able to connect and control your computer now!
Suggestions / questions / feedback? Please open up a support ticket or email: support@jumpdesktop.com .
Comments
When do you expect to have the equivalent Viewer client for us Mac users?
I want to ask again
When do you expect to have the equivalent Viewer client for us Mac users?
I too will ask again.
When do you expect to have the equivalent Viewer client for us Mac users?
Guys, we're working on this. To be notified when this is available sign up here: http://jumpdesktop.com/signup .
yes, I bought the app because you advertised this as well. seems a bit odd that you don't have a mac client when you make a iPad app.
@jAson We're working on it. If you'd like to help beta test the Mac app - send mail to support@jumpdesktop.com and let us know you'd like to help beta test.
i'd like to know when you are going to launch this.. please make it happen. i purchased the app on my iPad and now just to able to control my office desk i installed parallel on my macbook air just to use the window based viewer. i am happy to ditch my parallel and go directly to my mac.
@Arwin - we're very close to a beta launch. Send mail to support@jumpdesktop.com and let them know you'd like to be part of the beta test.