Knowledge Base/FAQs
General: Windows locks my computer screen when I log in through Jump. How can I avoid this?
Jump Desktop Support
posted this on June 17, 2011 09:39
When you log in using the Windows Remote Desktop protocol, Windows will automatically lock your PC's screen to help protect your privacy. If you want to see your desktop on your PC monitor and in Jump at the same time, you'll need to use Jump's screen sharing feature. Follow the steps below to setup screen sharing:
- Open up Jump Desktop on your PC: Click Start -> Programs -> Jump Desktop -> Jump Desktop
- Click the Options link on the top right hand corner of the Jump Desktop window and then click Configuration Wizard
- When the Configuration Wizard starts, select the Remote Desktop (VNC) option and follow the steps recommended by the Wizard.
- When you're done with the Wizard, you'll see a new entry for your computer in Jump on your iPad / iPhone with VNC in the name. Tap it to connect.
Comments
I like this feature on my PC that the PC screen is locked in my office so no one can see what I am doing on my PC in my office when I remotely connect from my iPad.
How do I do the same thing on my Mac? When I remotely connect to my Mac in the office, the desktop shows everything that I am doing remotely from my iPad.
Thanks
I like this feature on my PC that the PC screen is locked in my office so no one can see what I am doing on my PC in my office when I remotely connect from my iPad.
How do I do the same thing on my Mac? When I remotely connect to my Mac in the office, the desktop shows everything that I am doing remotely from my iPad.
Thanks