Knowledge Base/Community Forum

Answered

GUI problems

Alexanderbolalek
asked this on December 28, 2011 05:06

The GUI is not showing up correctly on the iPad. The graphics are off and do not correspond with the computer's mouse location. If you know how to solve this problem, your help would be appreciated.
 

Comments

User photo
Jump Desktop Support
Phase Five Systems

Alex,

Can you please tell me a little more about your computer's configuration? Are you on a Mac or Windows? Do you have dual monitor configuration? Any details you provide will be super-helpful.

Thanks.

December 28, 2011 05:12
User photo
Alexanderbolalek
Latest version of Mac os x. Mirrored monitors.
December 28, 2011 07:32
User photo
Jump Desktop Support
Phase Five Systems

I tried reproducing this on a MacBook running OS X 10.7.2, two monitor mirrored configuration and was unable to reproduce this. Can you please tell me how much the is the mouse cursor off by? Also, do the graphics in Jump match whats being displayed on your screen?

December 28, 2011 10:56
User photo
Jump Desktop Support
Phase Five Systems

Alex, is this issue fixed? 

January 03, 2012 02:05
Add a comment