Known issues
Jump Desktop Support July 14, 2010
Android: Can't download Jump Desktop from the App Market
Jump Desktop Support September 14, 2011
Audio: Playback Issues
Jump Desktop Support April 20, 2010 • Latest comment • 5
Citrix: Custom startup program may show an error dialog box
Jump Desktop Support June 02, 2010
Connectivity: Black screen after I log into my PC
Jump Desktop Support April 15, 2010
Connectivity: DELL laptop users: Black screen after entering Windows login credentials
Jump Desktop Support May 19, 2010
Connectivity: I'm able to connect when I'm near my computer, but can't connect when I'm away from home / work
Jump Desktop Support June 09, 2011
Connectivity: I'm taken back to the main screen when I try to connect to my PC
Jump Desktop Support April 15, 2010 • Latest comment • 2
Controls: A tap results in a right mouse click instead of left mouse click
Jump Desktop Support July 30, 2010
General: Can't connect to Google's Servers
Jump Desktop Support October 10, 2011 • Latest comment • 2
Google: Error code 9(0)
Jump Desktop Support December 20, 2011 • Latest comment • 2
Google: Trouble logging into your account: 'Incorrect user name or password'
Jump Desktop Support April 15, 2010 • Latest comment • 4
Google: Unable to login: "Error code: 6(0)"
Jump Desktop Support August 01, 2010
Installation: "The installation package could not be opened"
Jump Desktop Support April 15, 2010
Installation: "This setup requires the .NET Framework version 2.0. Please install the .NET Framework and run this setup again"
Jump Desktop Support October 08, 2010
Installation: Service 'Jump Desktop Service' failed to start. Verify that you have sufficient privileges to start the service.
Jump Desktop Support December 19, 2010
Installation: Unable to install JumpDesktopInstaller.exe: "System administrator has set policies to prevent this installation"
Jump Desktop Support August 16, 2010
Jump Desktop PC Viewer: "No supported authentication methods" when connecting to a Mac
Jump Desktop Support Jan 16
Logon: "The local policy of this system does not permit you to logon interactively"
Jump Desktop Support April 21, 2010
Logon: "You must be granted the Allow log on through the Terminal (or Remote Desktop) Services Right"
Jump Desktop Support April 21, 2010
Logon: "Your interactive logon privilege has been disabled"
Jump Desktop Support June 18, 2010
Mac: Can not get past the "connecting..." message when connecting to a Mac
Jump Desktop Support February 07, 2011
Mac: OS X Lion Compatibility
Jump Desktop Support July 21, 2011 • Latest comment • 14
MAC: Right clicks do not work on Snow Leopard 10.6.8
Jump Desktop Support August 05, 2011
Mac: Too many Security Failures
Jump Desktop Support January 04, 2011
RDP: Desktop icons are re-arranged after remotely connecting to a Windows machine
Jump Desktop Support February 21, 2011
RDP: Remote Printing: Can't print documents from Windows Server 2008
Jump Desktop Support October 05, 2011
