Knowledge Base
Jump Desktop Support
Jump Desktop Support April 15, 2010 • Misc
Setting up
- Automatic Configuration for PCs (recommended for most users)
- Automatic Configuration for Macs (recommended for most users)
- Manual Configuration for PCs
- Manual Configuration for Macs
- Connecting over a VPN
Controls and input
- Gestures - Quick start guide
- Gestures - iPad controls
- Keyboard - Onscreen input
- Keyboard - Bluetooth keyboard
Feature Guides
- Video out on the iPad
- Remote Printing
- How to automatically log into Windows (Windows Remote Desktop users)
- Backing up and restoring server lists
- Jump Desktop Viewer for PC
Community
- Q & A Hub New!
Troubleshooting
- Known Issues
- Troubleshooting articles...
- Contact support: Send mail to support@jumpdesktop.com or open a support ticket.
Frequently Asked Questions
- Is the connection to my computer secure?
- How does Jump Desktop use my Google account?
- Is a Google account necessary to use Jump Desktop?
- Do I have to pay again to install Jump on my other iPad / iPhone / iPod Touch?
- How do I reinstall Jump Desktop on my iPad / iPhone / iPod Touch?
- More FAQs...
Developers
Jump Desktop Support April 15, 2010 • Guides
Jump's user interface is designed to be very simple and intuitive. Here is what you need to know to get started:
Gesture Tutorial
| click | tap |
| double click | double tap |
| right click | long tap or two finger tap |
| left mouse drag | 2 quick taps and drag (don't lift your finger up after the 2nd tap - like on a trackpad) |
| scroll wheel | two finger vertical swipe |
| zoom | pinch |
| quickly show or hide keyboard | three finger tap |
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Tap and slide inside the circle for precision mouse positioning and clicking. |
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Show the Keypad on the iPhone and iPod Touch. Use the Keypad to access arrows, function keys, shortcuts. Swipe to show the next set of keys. You can also use a three finger double tap to switch between the keypad and keyboard |
Recommended reading: Full input guide for Jump on the iPad