Jump Desktop for Windows currently only supports Fluid remote desktop protocol. If you can't see your remote computers in Jump Desktop for Windows (previously known as JD Viewer) then you may need to enable Fluid on the remote computers. Follow these steps to troubleshoot:
On your local computer:
- Make sure you're running the latest version of Jump Desktop for Windows. Here's the download link: Jump Desktop for Windows Download
On your remote computers:
- Make sure you're running the latest version of Jump Desktop Connect from here: Jump Desktop Connect Download Link
- Make sure Fluid Remote Desktop is enabled by opening up Jump Desktop Connect app on the remote computer and then click the Settings icon and then click Advanced. Make sure the Fluid Remote Desktop check box is enabled.