Video out: How to setup and use video out

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12 comments

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    Segovia Smith

    Will this work with the iPhone 3GS too? If not with the 3.3.x version, will it work with the upcoming 4.x version?

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    Jump Desktop Support

    iPhone 3.x does not officially support video out. Official support for video out on the iPhone will be available when iPhone OS 4.0 comes out.  We'll support this feature on the iPhone then.

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    Jennifer Stewart

    Will this work with component or composite out video cables to go to a standard TV?

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    Jump Desktop Support

    Yes, this works with component / composite cables. However, for maximum clarity we recommend using the VGA out cable (you get the best resolution with the VGA cable).

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    Ethan Eglsaer

    Does this work with the iPad 2 HDMI/Passthrough cable?  If so what is the difference in resolutions between this and the VGA cable?

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    Andrew Lynch
    Also wondering if the HDMI adapter will work with jump desk. I wouldn't want to buy one and then not be able to use it...
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    Berk Taftali
    I also want to know the max resolution possible with the new hdmi adapter & ipad2. Thanks!
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    Jump Desktop Support

    @Andrew @Berk : Jump doesn't have any limitations on the maximum possible resolution that it'll show on the monitor / TV. It'll work with whatever resolution the iPad 2 (or future iPads) can offer.  I believe the iPad 2 supports up to 1080p with a HDMI adapter - which I believe translates to 1920x1080.

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    Salena Leighton-humphries

    Hi

    I like the fact that it looks relativly clear, however i have tried this and i can not for the life of me see a toolbar with the required icons.  I have tried on both my phone 3gs, and ipad 1, but can not get it.  any advice?  Thank you in advance

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    Jump Desktop Support

    You won't see the toolbar icon on your iPhone, but you should see it on the iPad. Are you sure the toolbar isn't minimized? While you're connected, look for a rectangular translucent icon at the top center of your iPad's screen and tap it to reveal the toolbar.

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    Brian Gibbs
    When I tap on the video out icon the app crashes. I have reboot, delete the app, rebooted, and reinstalled the app with no luck. I have also tried several different computer to log into just in case it was the computer I was remoted into. I'm on 4.0.6 on a the new iPad WiFi model. I'm using the apple VGA out cable which does display mirroring with no problem.
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    Jump Desktop Support

    @Brian you're right - this is a crashing bug with 4.0.6. A fix for this is already checked into our code and it will be part of the Jump Desktop 5.0 release. Please contact support@jumpdesktop.com if you'd like to part of the beta testing group. I'm sorry about the connivence.

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