Install Jump Desktop on your iPad, iPhone, Mac, Android or Windows device

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14 comments

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    Thomas Anderson

    I have two question, is this still free and how do you access pc remotely now because it does not show a list of pcs anymore?

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    Adam Wildy

    I have changed phones to an iphone 6s plus when i open jump on the phone its asking for a VNC password. where do i get this?

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    Anthony Mellor

    And THANK YOU! for the instant support response telling me to use the legacy version to effect the remote update,. Excellent and such a relief.

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    Anthony Mellor

    except the legacy verison falls over asking for my licence

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    Jump Desktop Support

    @Anothony - can you shoot an email to support@jumpdesktop.com. We'll send you a license link.

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    simon

    I installed Jump Desktop Viewer in PC and want to remote another computer. But I do not have Gmail ID. Is there alternative way to login?

    Please advise. Thanks




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    raja chauhan

    i am not able to se internal ip external ip 

     

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    Exnihilo Ix

    i keep getting this error when i attempt to log in to jump desktop viewer with my correct gmail ID and password . please help me figure this out




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    Mahgoub Store4

    how to add a computer !!? 




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    Jump Desktop Support

    @Mahgoub: You're using the old version of the viewer. Please update to the new Jump Desktop for Windows app from here: https://jumpdesktop.com/free-remote-desktop

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    Mario Vdl

    Why is the PC software permanently necessary? It should be used for ease of configuration purposes only and then remove itself.

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    Jump Desktop Support

    @Mario: It's necessary for connectivity. It turns out that simply configuring your connection isn't enough. For Jump to work from anywhere, it needs an app running on your system that assists in creating a connection to your computer (and hence needs to be running all the time). 

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    Thiago Menezes Fernandes

    The app and program updated and It's not connecting anymore! =/

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    Jump Desktop Support

    @Thiago - can you please shoot us an email: support@jumpdesktop.com and let us know what you're connecting FROM and TO. Also - let us know if you see any error messages and what they say. We'll make sure it works for you.

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