You're seeing this error message because you're probably trying to download Jump Desktop Connect to your iPad or iPhone. The automatic setup component is meant to be installed on the PC or Mac you want to remote control. To fix this please go to the PC or Mac you want to remote control and open up a web browser window and visit the following URL: https://jumpdesktop.com/go . Then continue the automatic configuration steps there.
iOS: "Safari cannot download this file"
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