Jump Desktop Connect is an app that runs on your Windows or Mac computer and makes it possible for you to connect to your machine from anywhere. Jump Desktop Connect was released in September 2015 and supersedes the old automatic setup component. The old automatic setup component (available prior to Sept 2015) is no longer supported by newer versions of Jump Desktop. Please upgrade to Jump Desktop Connect - it's more reliable and has a bunch of new features like automatic update so you won't have to manually do this again:
- On your PC or Mac visit https://jumpdesktop.com . Then click the Automatic Setup link at the top or bottom of the page and follow the steps outlined there.
- Once you're done setting up, you'll see a new icon for your PC or Mac in Jump Desktop - tap that to connect.
Q: I don't have physical access to my remote computers, can I update remotely to Jump Desktop Connect?
Yes. If you have a Windows or Mac machine handy you can download old versions of Jump Desktop and initiate the update remotely. Once Jump Desktop Connect is installed on the remote computers, you should be able to access it from your iOS devices.
- Windows: Jump Desktop PC Viewer obsolete version: https://jumpdesktop.com/downloads/viewer/JumpDesktopViewer.exe
- Mac: Jump Desktop for Mac 6.0.3 trial version: https://jumpdesktop.com/downloads/JumpDesktopMac-6.0.3-168.zip
Q: How do I connect to my computers from a Windows machine?
If you have any questions about this please contact: firstname.lastname@example.org