Windows: Where can I download the Jump Desktop PC Viewer?

Follow

Comments

8 comments

  • Avatar
    D H

    Does Jump Desktop Viewer support non-Gmail email accounts? When I try logging in using something other than Gmail it errors with "Please enter your correct GmailID and password".

  • Avatar
    Jump Desktop Support

    @Donte - at the moment the PC viewer requires you use a Gmail account. Non-Gmail accounts are currently only supported when connecting using Jump Desktop 7.0+ for iOS and Jump Desktop 6.0+ for Mac.

  • Avatar
    Enzo Balc

    Any idea when you will be putting out an updated PC Viewer. I guess this also goes for the Android Client. 

  • Avatar
    Armando D Camara

    This is a Beta version.  IT didn't work.  I used the paid version for my MAC and it works well, What gives with the PC version?

  • Avatar
    Jump Desktop Support (Edited )

    Amando: Please download the new Jump Desktop 7.0 for Windows here: https://jumpdesktop.com/free-remote-desktop

  • Avatar
    Armando D Camara

    I downloaded it but it doesn't show my remote computers.

  • Avatar
    Jump Desktop Support (Edited )

    @Amando You may have forgotten to enable Fluid Remote Desktop on the remote computers. 

    On the remote computer:

    1. Download and install Jump Desktop Connect 5.0 or later
    2. Open up the Jump Desktop Connect app and then click the gear icon on the top right.
    3. Click Advanced and make sure the Fluid Remote Desktop option is checked.
  • Avatar
    Armando D Camara

    OK thanks will try enable it when I get to work tomorrow.

Please sign in to leave a comment.