Try the following suggestions if you're having trouble connecting to computers using your Azure Active Directory account:
1. Turn off Network Level Authentication on in Windows: Settings -> Remote Desktop -> Advanced Settings -> UNCHECK Require computers to use Network Level Authentication.
2. Turn off Jump's NLA option for the connection:
- On iOS and Android: Edit your connection by tapping the blue "i" button next to your computer's name. Then in the 'Security' section turn off the NLA option.
- On macOS: Right click your connection's icon in Jump, click Edit -> Advanced and then turn of the Network Level Authentication option.
3. Next edit your connection's Auto Logon settings in Jump and set it to the following:
Note: On the Edit settings Jump should show the entire username as AzureAD\AzureAD\firstname.lastname@example.org .
4. Finally try to connect.
The article doesn't specify, where, on which computer, the setting (item 1) is located. The Remote Desktop setting on your local MS Windows computer controls only connection to that computer. The article doesn't explain, how to turn off the setting on the remote computer, if you can't access the remote computer via RDP in the first place because of the issue.
Any other suggestions?
This just does not work, tried every combination possible! It works fine with Microsoft Remote Desktop on iPad so this just needs sorting out, app deleted for now!
When will a solution be given?
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