RDP: Connecting to computers via RDP that are joined to Azure Active Directory (AzureAD)

Try the following suggestions if you're having trouble connecting to computers using your Azure Active Directory account:

1. Turn off Network Level Authentication on in Windows: Settings -> Remote Desktop -> Advanced Settings -> UNCHECK Require computers to use Network Level Authentication.

2. Turn off Jump's NLA option for the connection:

• On iOS and Android: Edit your connection by tapping the blue "i" button next to your computer's name. Then in the 'Security' section turn off the NLA option.
• On macOS: Right click your connection's icon in Jump, click Edit -> Advanced and then turn of the Network Level Authentication option.

3. Next edit your connection's Auto Logon settings in Jump and set it to the following:

Username: AzureAD\your@emailaddress.com
Password: *******
Domain: AzureAD

Note: On the Edit settings Jump should show the entire username as AzureAD\AzureAD\your@emailaddress.com .

4. Finally try to connect.