Problem (Korean typing)

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W0v5eu8

February 15, 2017 11:09

Hello.

I use ipad pro with smart keyboard and korean user.

there is a problem when I type korean.

for example when I type english key 't'+shift, it type 'T' (capital charater).

Like this situation when I type korean key 'ㅅ'+'shift', it type 'ㅆ'.

Some korean words combination of these charater, for example, '있습니다.'

but, when I type "있습니다" in JUMP, it will be "이ㅆ습니다."

I thought it is when I want type combination of 'shift' key at bottom of character. It seems that 'shift' key moved the cursor automatically.

Could you fix this problem?

Thank you

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  Jump Desktop Support February 15, 2017 15:23

  Hi there,

  Thanks for reporting this. Can you tell me a little more about how you're connecting to the remote machine? Are you connecting over Fluid, Windows Remote Desktop or Secure Screen Sharing? You can find out by looking at the icon underneath your computer's name in Jump.

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  W0v5eu8 February 15, 2017 15:51

  Windows Remote Desktop.
  Thank you!

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  W0v5eu8 February 16, 2017 02:48

  one more thing,

  It happen when i use only "iPad Pro's Smart Keyboard" not "iPad's onscreen keyboard".

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  Jump Desktop Support February 24, 2017 20:23

  Thank you. We're looking into this issue. Would you like to try out a beta version of Jump for iOS? It will help us validate the fix. Incase you're interested please shoot an email to support@jumpdesktop.com and let them know you're interested in the iOS beta.

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  Chad February 15, 2023 20:16

  Hello,

  We have encountered exactly this issue.  Was it ever solved?  Thank you!

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