iOS 11 (Phone only) login issues.



  • Official comment
    Jump Desktop Support (Edited )


    Sorry you're having trouble. This is a known issue with 7.3.5 on iOS 11. We already have a fix for this slated for release before iOS 11 launch date (we're beta testing it right now). 

    In the meantime to work around this, edit your computer's settings in Jump by tapping the blue "i" icon next to your computer's name and then edit the 'autologon' row. Then save your settings and connect.

    Again - apologies for the inconvenience but we're going to release the fix soon in Jump Desktop 7.4 for iOS.


    Comment actions Permalink
  • Avatar
    Robert Basil

    Since it works on my iPad I can wait until the new version is released. Thanks for the quick reply!

    Comment actions Permalink

Please sign in to leave a comment.