Connections list expanding infinitely
On android app, one pc generates a new link every time I open the app, and leaves the old one grayed out/offline(but they all connect when clicked). My list of connections looks something like PC, PC(1), PC(2), PC(3), etc. But only the last one is blue, and it adds one more every time the app is opened. Also, the pc version doesn't do this, but instead, refuses to connect to this computer at all. No timeout, no errors, just a spinning wheel, forever.
-
Official comment
Hi,
1. Connections list expanding infinitely: Can you please make sure you update to Jump Desktop 7.1.2 for Android? We released this on the Play store - it fixes this issue.
2. PC not connecting: Can you please send over your logs? Try to connect and wait for a minute. Then click Help -> Diagnostic Logs and send over the logs to support@jumpdesktop.com
Thanks.
Comment actions
Please sign in to leave a comment.
Comments
3 comments