Connections list expanding infinitely

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3 comments

  • Official comment
    Avatar
    Jump Desktop Support

    Hi,

    1. Connections list expanding infinitely: Can you please make sure you update to Jump Desktop 7.1.2 for Android? We released this on the Play store - it fixes this issue. 

    2. PC not connecting: Can you please send over your logs? Try to connect and wait for a minute. Then click Help -> Diagnostic Logs and send over the logs to support@jumpdesktop.com 

    Thanks.

  • Avatar
    Justin Piercey

    Please update your app in the Amazon app store, so that I can update from 7.1.1. It hasn't been updated since May.

  • Avatar
    Jump Desktop Support

    @Justin. The update has been released on the Amazon App Store.

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