Mystery "Win" Listed with Other Connections

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Glenn Kroll

May 03, 2017 13:24

Recently a "Win" entry is shown among the computers i have setup to be accessed via Jump.

All my other connection use Fluid - this one shows Secure Screen Sharing.

I don't understand where this coming from.

I delete it and it reappears.

Any explanation/suggestions?

Thanks

Glenn

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  Jump Desktop Support May 03, 2017 13:35 (Edited May 03, 2017 13:35)

  Hi,

  Which platform are you connecting from? Can you shoot an email to support@jumpdesktop.com? We'll need your exported server lists to tell if this is an existing computer. Also did you by any chance click the "VNC"  checkbox in Jump Desktop Connect's "Advanced" settings? Green means VNC.

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  Jump Desktop Support May 04, 2017 13:56

  For closure: They mystery was solved after Glenn contacted support. 

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