Jump Desktop connect stuck in initialising after reboot on M1 Mac mini

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Simon Altevogt

March 11, 2023 14:14

I am lately having some issues with Jump Desktop connect. 

After a restart connect is stuck initialising. I have to re-install it every time to get it back to start automatically.

I am running an M1 Mac mini with Ventura 13.2.1. I am not sure if this broke after upgrading to that version (I don't restart often ;) )

Is anybody experiencing something similar?

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  Abdul Ghani Madid April 21, 2023 19:08

  Hi Simon. Thank you for reaching out to us. I suggest checking out this article which may help you with this issue: https://support.jumpdesktop.com/hc/en-us/articles/14343257696269-Mac-Jump-Desktop-Connect-does-not-run-after-reboot-stuck-on-Initializing-

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  luke February 03, 2024 04:11

  also if you have FileVault enabled, be aware you have to do an auth restart otherwise the disk stays encrypted and Jump won't start until you log in (which you won't be able to do since you're locked out)

  try sudo fdesetup authrestart

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