Connecting to Mac from iPad outside of LAN fails



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    Abdul Ghani Madid

    Hi, Thanks for reaching out to us.

    Have you automatic setup instructions by opening this link on your computer:
    Going through the automatic setup, Jump will handle the connection setup for you.

    If you have done the automatic setup and are still unable to connect, do you see an error message?


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    Thanks for replying, got it working!

    What I found was that I could wake the MBP on LAN but not on WAN.

    What I did was setup Amphetamine (keep awake app) on the MBP but set it so that the screen would still turn off whilst keeping the guts awake with the lid shut.

    I did check the setup for JD Connect but it was fine.


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