getting control back on the host computer (including mouse)

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    Abdul Ghani Madid

    Hi Mike, Thanks for reaching out to us.

    May I know how is the other user connecting?
    Once the remote user disconnects, can you then see the cursor?

    Thank you

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    Mike Langevin

    Hi - the remote user is on Jump Desktop at home and when they are connected, cursor is gone. If I can blindly click my way up to the Jump menu and disconnect them, the cursors will come back. In other rooms, I can see the cursor while a user is connected.

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