Unable to import ssh private key

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Décio Luiz Gazzoni Filho

September 14, 2023 15:25

I'm trying to use an ssh tunnel to connect to a VNC host using Jump Desktop in an iPad. The ssh target machine only supports private-key authentication -- passwords are not allowed.

I tried copying to the clipboard the contents of my computer's ~/.ssh/id_rsa, which has this format:

-----BEGIN OPENSSH PRIVATE KEY-----
<very long base64 string here,
with linebreaks every 64 characters>
-----END OPENSSH PRIVATE KEY-----

I then imported via the clipboard in Jump Desktop. This resulted in the following error message:

Unable to import

Make sure you've copied a valid private key to the clipboard. Jump Desktop accepts RSA and DSA private keys.

Following the directions here, I generated a key using the following command:

ssh-keygen -t rsa -m PEM -C "youremail@email.com" -f rsakey

The generated file has the following format:

-----BEGIN RSA PRIVATE KEY-----
<very long base64 string here,
with linebreaks every 64 characters>
-----END RSA PRIVATE KEY-----

Trying to import from the clipboard again in Jump Desktop in the iPad, I received exactly the same error message as above.

Any idea what I may be doing wrong?

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  Pablo Tamez February 04, 2024 01:16

  Hi, did you solve the problem importing the private key to jump desktop in IOS? Any recommendation?, im having the same problem.

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  Abdul Ghani Madid February 05, 2024 13:02

  Hi Décio, Thank you for reaching out to us.

  For this issue, kindly take a look at this article:
  https://support.jumpdesktop.com/hc/en-us/articles/216426203-iOS-How-do-I-use-SSH-public-key-authentication-
  
  Let me know if you have further questions or clarifications.
  Thanks.

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