Is there a way to set resolution?

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3 comments

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    Jump Desktop Support

    Hi,

    Yes - you can change the connection resolution. Try this:

    1. Open up Jump on your device and tap the icon to the right of your computer's name (this will be a blue icon on iOS and a settings icon on Android).
    2. Then edit the display row. Set it to a resolution that matches the resolution of your computer.

    Note for other readers: DChow is connecting using a 'windows remote desktop' connection (i.e. RDP). RDP connections give you the ability to specify a screen resolution. 'Screen sharing' or 'VNC' connections automatically match the resolution of your display. You won't see the 'display' option for VNC connections.
  • Avatar
    DChow

    Thanks for the response. I was able to do that, but my desktop resolution is 1920x1080, and this doesn't seem to exist in Jump. I tried to manually enter it, but it appears that's not a possibility, so my icons are still being shifted, albeit to a lesser degree.

     

    Am I missing the option to set it to my native resolution somewhere?

  • Avatar
    Jump Desktop Support

    Dan,

    You should be able to this: You can set custom resolution parameters by tapping the Width and Height fields and manually entering a resolution of your choice.

    Note for Android users only: Jump Android version 2.0.4 on the App Market currently doesn't have the ability to specify custom resolutions. The upcoming 2.6 update is going to fix this.

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