Jump on iPad 2 sometimes fails to launch at all


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    Jump Desktop Support

    Pasting my response from your ticket:

    Hi Chris,

    This isn't a known issue. From what you've describe, it actually sounds like there might be something wrong with that specific iPad. At the most I'd expect Jump to startup with an empty server list - but it should start up.

    1. Does the iPad have similar problems with other apps? You might want to get the iPad checked out by Apple.

    2. Tip: You can backup the connections by saving the "JumpDesktopServers.archive" file: Connect the iPad to your PC / Mac and open up iTunes. You should be able to see this file listed in the files tab in iTunes. This way you can save / restore connections fairly quickly.

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