I've loaded the Jump app on one of our Doctor's iPad 2. Had it configured for RDP and was working fine for a few weeks then suddenly the app refuses to launch from the home screen. When you click on the app to launch, the screen dims for half a second then.... nothing happens. I tried restarting the tablet however that had no effect. The only way to get it working was to delete the app and reinstall it. This means I had to re-setup all of her connections so she could connect to our EMR. This has happened twice now, several weeks apart. I cannot find any error messages or logs of anykind, so I cannot relay anything other than a description of the issue. I'm getting some flak for this because the Doctor's must be able to reliably connect to the EMR without my intervention.
This has only happened to 1 of the 4 iPads we currently use.
Has anyone experienced similar issues? If so, how did you resolve?
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