Multiple screen resolutions???

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Dan Egan

December 30, 2011 17:47

When using the Jump viewer (ipad and iphone) to connect to multiple computers (RDP), it doesn't allow to set different resolutions for each different computer connection. When you change one of them - they all change.

 

Any fix??

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  Jump Desktop Support January 03, 2012 10:13

  Hi,

  Are you using the Jump Viewer app on the PC (i.e. for PC to PC connections)? If so, there is a known issue where the PC viewer reuses the last RDP settings.

  Jump on iPad / iPhone isn't effected by this bug.

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  Dan Egan January 04, 2012 16:17

  While I do use the Jump Viewer app, this problem is with the ipad/iphone app.

  I have 3 computers I log onto from my ipad-- all 3 have different resolutions.

  Whenever I set the resolution for one computer setup --- it changes it for all 3.......

   

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  Jump Desktop Support January 04, 2012 19:27

  Dan,

  I'm having trouble reproducing this on Jump Desktop 4.0.5. I tried with 2 RDP servers on in my list - changing the resolution settings in one server didn't have any effect on the other.

  This is what I tried: First I made sure both my servers were 'RDP' connections. Then I changed the resolution on one server by tapping the blue button next to my computer's name and then editing the 'display' row. I saved my settings and then I looked at the settings for my other server - I verified that the 'display' row remained unchanged for the 2nd server. Is this what you're trying as well?

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