Windows 8 Consumer Preview Install

Comments

18 comments

  • Avatar
    Jump Desktop Support

    Hi,

    To get the installer running on Windows 8 CP you'll need to enable Windows 8's .NET Framework 3.5 feature:

    1. On your Windows 8 PC open up the Settings app.
    2. Click on Programs and Features.
    3. Click on Turn Windows Features on or off.
    4. Enable the .Net Framework 3.5 (includes .Net 2.0 and 3.0) feature and press Ok and wait for the feature to be installed.
    Important Note: Once the Jump Desktop Configuration Wizard starts please be sure to select the Remote Desktop (VNC) option. We are currently investigating an issue with the Windows Remote Desktop feature.

    Let me know if you have trouble with this.
  • Avatar
    Kanna Chander

     

    Im using jump destop viewer for more than a year now. I installed yesterday on my tablet and it worked fine. Today when I go to lauch jump desktop viewer it asks me to add a computer again. I went throgh the process several times with no luck. I am not able to see RDP. need help. Thanks

    Kanna

  • Avatar
    Jump Desktop Support

    Kanna - we have a fix for the RDP issue in our latest beta release. This will get to the App Store soon. Please hang on!

  • Avatar
    Patrick Webb
    In the meantime, do you think you could put out another beta release for beta testers? I'm trying to use Jump to evaluate the latest Win 8 release preview on a tablet. Thanks!
  • Avatar
    Jump Desktop Support

    @Patrick - we have a bunch of new features in Jump Desktop 5.0 Beta 2 that we're just finishing up (along with the Win 8 bug fix). Please hang on!

  • Avatar
    Bernd Ludwig

    Hello,

    I´m still waiting for a solution to use RDP to connect to my Windows 8 Client or Windows Server 2012! How long do you need fixing this problem, you know about it since middle of March. This is no good service for such an expensive App. Please hurry up.

    Regards

  • Avatar
    Jump Desktop Support

    @Bernd: We're sorry about the delay. We're packaging this fix up with our 5.0 release. If you'd like to get in on beta please contact support@jumpdesktop.com .

  • Avatar
    Christopher Kenison

    Is this a known issue with the android app too? I'm currently having this problem with logging into Windows 8 RTM? Thanks!

  • Avatar
    Jump Desktop Support

    @Christopher yes - this is a known issue with Android too. We're working on it!

  • Avatar
    Christopher Kenison

    Wow, great response time. I'm so impressed with this app! Is there an ETA for this fix? Or, is there a beta group I can join? As I use this app a TON, I would love to help beta test this. Thanks.

  • Avatar
    Jump Desktop Support

    @Christopher Can you please create a ticket by emailing support@jumpdesktop.com ? Just request access to the beta and you'll be given further instructions. Please note though: You might have to wait to be accepted since we're in the middle of beta releases.

  • Avatar
    Diego
    Is windows 8 access from an IPad now available?
  • Avatar
    Jump Desktop Support

    Jump Desktop 5.0 is now available on the App Store. Full Windows 8 and Server 2012 support. Including support for Windows 8 RDP's touch redirection feature!

  • Avatar
    Christopher Kenison
    So, is thistle ios only... the new version?
  • Avatar
    Jump Desktop Support

    At this time, yes - we're going to be releasing updates for OS X and Android shortly.

  • Avatar
    T

    Just so you guys know this IS NOT A WORKAROUND for the issue.

     

    The issue still remains even after you download the latest .net.

     

     

  • Avatar
    Jump Desktop Support

    @T Windows 8 RTM should prompt you to download .NET 3.5 as soon as you start the installation process. Are you not seeing this?

  • Avatar
    Jump Desktop Support

    Some folks have reported problems installing the Jump Desktop Installer on Windows 8. The installer requires .NET 3.5 and although Windows 8 should prompt you automatically to install .NET 3.5 there might be some cases where it may not. In that case you can turn on .NET 3.5 manually in the control panel using these instructions: http://msdn.microsoft.com/en-ca/library/hh506443.aspx . Please take a look at this section: Enabling the .NET Framework 3.5 in Control Panel

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