Windows 8 Consumer Preview Install

JumpUser

March 09, 2012 19:57

Anyone able to get passed the 'starting services' part of the install on Windows 8 Preview?

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18 comments

Jump Desktop Support March 09, 2012 21:15
Hi,

To get the installer running on Windows 8 CP you'll need to enable Windows 8's .NET Framework 3.5 feature:
1. On your Windows 8 PC open up the Settings app.
2. Click on Programs and Features.
3. Click on Turn Windows Features on or off.
4. Enable the .Net Framework 3.5 (includes .Net 2.0 and 3.0) feature and press Ok and wait for the feature to be installed.
Important Note: Once the Jump Desktop Configuration Wizard starts please be sure to select the Remote Desktop (VNC) option. We are currently investigating an issue with the Windows Remote Desktop feature.

Let me know if you have trouble with this.
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Kanna Chander March 30, 2012 16:11

Im using jump destop viewer for more than a year now. I installed yesterday on my tablet and it worked fine. Today when I go to lauch jump desktop viewer it asks me to add a computer again. I went throgh the process several times with no luck. I am not able to see RDP. need help. Thanks

Kanna

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Jump Desktop Support June 11, 2012 18:02

Kanna - we have a fix for the RDP issue in our latest beta release. This will get to the App Store soon. Please hang on!

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Patrick Webb June 22, 2012 07:10

In the meantime, do you think you could put out another beta release for beta testers? I'm trying to use Jump to evaluate the latest Win 8 release preview on a tablet. Thanks!

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Jump Desktop Support June 27, 2012 18:58

@Patrick - we have a bunch of new features in Jump Desktop 5.0 Beta 2 that we're just finishing up (along with the Win 8 bug fix). Please hang on!

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Bernd Ludwig July 18, 2012 13:09

Hello,

I´m still waiting for a solution to use RDP to connect to my Windows 8 Client or Windows Server 2012! How long do you need fixing this problem, you know about it since middle of March. This is no good service for such an expensive App. Please hurry up.

Regards

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Jump Desktop Support July 18, 2012 13:10

@Bernd: We're sorry about the delay. We're packaging this fix up with our 5.0 release. If you'd like to get in on beta please contact support@jumpdesktop.com .

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Christopher Kenison August 22, 2012 16:12

Is this a known issue with the android app too? I'm currently having this problem with logging into Windows 8 RTM? Thanks!

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Jump Desktop Support August 22, 2012 16:13

@Christopher yes - this is a known issue with Android too. We're working on it!

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Christopher Kenison August 22, 2012 16:14

Wow, great response time. I'm so impressed with this app! Is there an ETA for this fix? Or, is there a beta group I can join? As I use this app a TON, I would love to help beta test this. Thanks.

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Jump Desktop Support August 22, 2012 16:19

@Christopher Can you please create a ticket by emailing support@jumpdesktop.com ? Just request access to the beta and you'll be given further instructions. Please note though: You might have to wait to be accepted since we're in the middle of beta releases.

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Diego October 17, 2012 23:34

Is windows 8 access from an IPad now available?

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Jump Desktop Support October 20, 2012 18:26

Jump Desktop 5.0 is now available on the App Store. Full Windows 8 and Server 2012 support. Including support for Windows 8 RDP's touch redirection feature!

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Christopher Kenison October 20, 2012 18:47

So, is thistle ios only... the new version?

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Jump Desktop Support October 20, 2012 18:51

At this time, yes - we're going to be releasing updates for OS X and Android shortly.

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T November 02, 2012 23:57

Just so you guys know this IS NOT A WORKAROUND for the issue.

The issue still remains even after you download the latest .net.

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Jump Desktop Support November 03, 2012 03:21

@T Windows 8 RTM should prompt you to download .NET 3.5 as soon as you start the installation process. Are you not seeing this?

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Jump Desktop Support March 13, 2013 19:35

Some folks have reported problems installing the Jump Desktop Installer on Windows 8. The installer requires .NET 3.5 and although Windows 8 should prompt you automatically to install .NET 3.5 there might be some cases where it may not. In that case you can turn on .NET 3.5 manually in the control panel using these instructions: http://msdn.microsoft.com/en-ca/library/hh506443.aspx . Please take a look at this section: Enabling the .NET Framework 3.5 in Control Panel

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