Android 4.0, Jump Free, if host is offline, Jump Free disconnects device from network?

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4 comments

  • Avatar
    Jump Desktop Support

    Hi,

    Thanks for reporting this. Can you please tell me which device you're using? Generally speaking - Jump shouldn't have any effect on the connection. Also can you please take a look at these threads and let me know if it resembles your problem:

    1. http://support.jumpdesktop.com/entries/21181142-error-4-103

    2. http://support.jumpdesktop.com/entries/20865777-jump-desktop-android-automatic-setup-on-verizon-3g-and-4g-connections


    Thanks.

  • Avatar
    Jonas Bull

    Very similar to link #2.  

    This is an LG VS480 4G on Verizon.  IT is working now ( I also finally took the plunge and got the paid app in appreciation for the quick response.)

    I have been able to reproduce the issue previously, so I'll try it again and let you know.

  • Avatar
    Jonas Bull

    WEll, maybe upgrading to the paid app fixed it.  Sooo... I backed up the paid app, uninstalled, reinstalled Jump Free, and tried again - but it still works.  

     

    So I put everything back right.  I -was- getting the strange error message, now I am getting the expected "host offline" message.

    I guess this thread is now pointless.  Which is a good thing.

  • Avatar
    Jump Desktop Support

    Thanks for purchasing - do let us know if you hit this again though.

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