What is the file extension name for Mac OS X for a license key file?

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Frederick Sweet

January 05, 2016 14:53

To register, I am asked to import a key. Fine, I have a key on a PDF with the key on it. I assume I can make a text file that contains the key and save it, but I now know that the format matters. RTF and txt do not work, so what is the file extension for a key file for JumpDesktop and or how do I make one in order to enter my license key.

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  Dan Biery July 18, 2016 13:03

  I'd like to know this too. I have a back up computer and need to install the Desktop app. Dialog request location of the license key file but I do not know where it is located in the disk directory or the name of the file..

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  Jump Desktop Support July 18, 2016 21:57

  The license file has the extension: .jdlicense . It's actually an xml file and not a PDF. You should have received a link to download the license when you purchases the app through our web store or through a non-Apple third party website. Please note though: this does not apply to Mac App Store purchases. Mac App Store purchases are already unlocked and do not need a license file. If you've already imported your license file into Jump, it's stored in:
  
  ~/Documents/JumpDesktop/Viewer/license.jdlicense.

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  Thomas LeBlanc January 06, 2022 19:54 (Edited January 06, 2022 19:58)

  I am a MAC user.  I did a restore from a backup and the JumpDesktop software did not install.  I re-downloaded JumpDesktop.  now I need to enable it.  I have already purchased JumpDesktop so how do I re-enable it?

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