Mouse Issue in RDP Connection with Jump Desktop

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Steffenmende

May 08, 2024 19:30

Hello Forum,

I own a MacBook Pro running macOS 14.4.1 and have Jump Desktop Version 8.10.7 installed. I have two RDP connections, one to a Windows 11 client and another to a Server 2022 system. I utilize two Full HD monitors along with the Retina display of my MacBook.

My issue is that my mouse behaves strangely within the RDP connection. For instance, when I click on a tab in the browser, the system interprets it as a short press followed by a drag, causing the tab to detach from the current browser window. This is quite bothersome. Can you provide any insight into this behavior? Overall, I'm satisfied with Jump Desktop, but this problem is quite disruptive.

Both RDP Windows machines do not have a built-in graphics card, and they are not connected to any mouse or keyboard since they are virtual machines in Hyper-V.

Best regards, Steffen

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  Cory Mellmer December 13, 2024 17:00

  i'm experiencing this too, dual monitor and it happens in Edge but not Firefox. It's very strange, it seems like the host/Mac is confused about display arrangement.

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  Steffenmende December 17, 2024 10:45

  Funny, I have now tested this multiple times, and all browsers using the Chrome engine have the problem (Chrome, Edge, Brave). With Firefox, it works perfectly. What could it be? I have already disabled hardware acceleration and GPU via flags. Unfortunately, Chrome is my favorite browser.

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