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May 23, 2024 16:12

Hi, I'm connecting from the iPad to a laptop. I can't figure out what password to type. I can only connect with the ASK option

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  Abdul Ghani Madid May 24, 2024 12:59

  Hi, Thank you for reaching out to us.

  Are you being prompted for Windows Credentials?
  If so., kindly check this helpful article: What should I enter in the 'Windows Credentials' dialog? - https://support.jumpdesktop.com/hc/en-us/articles/216425843-General-What-should-I-enter-in-the-Windows-Credentials-dialog 

  Let me know if it helps.

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