Connecting to a sleeping MacBook from Windows

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하윤

July 08, 2024 03:52

I currently want to remotely access my MacBook using a Windows laptop.
Since the MacBook will be mounted in the office, I think it will be kept in a sleeping state (probably in a clamshell state).
However, even if I went to sleep with the MacBook open, let alone using the clamshell, I couldn't remotely access it.
Is this actually impossible?

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  Abdul Ghani Madid July 08, 2024 13:17

  Hi, Thank you for reaching out to us.

  At the moment, this is not supported yet.
  We recommend using the Jump's privacy mode and either having a display attached in clamshell mode or not using clamshell mode.
  Apologies for the inconvenience caused.

  Thanks

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  하윤 July 08, 2024 13:19

  So, is it possible to wake up the MacBook when it is in sleep mode with the non-clamshell open?

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  ryder July 08, 2024 13:43

  No, wake on lan is not supported with close clamshell. Only physically when you have an attached external USB-keyboard you can start the MAC with closed clamshell (or connecting an external monitor, about that way, I'm not sure).

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  하윤 July 08, 2024 13:52

  I  connected bluetooth keyboard with my macbook

  In this case can I wake up close clamshell with my windows computer?
  but exactly..... I can't wake my macbook in sleep mode with open
  isn't it possible..?
  Am I doing something wrong?

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  ryder July 08, 2024 14:14

  First, it must be a wired keyboard. Bluetooth keyboard does not work. And, again, you need to press some keys on the keyboard, a remote wake up via Jumpstart is not possible. Be aware, wake up MacBook is not a straight forward job.

  The only way I know is to keep the clamshell open. But, I'm also not an expert. I also tried to do what you do and gave up. I keep my clamshell open and can than a wake the MAC remotely.

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  하윤 July 10, 2024 02:09

  Thanks.
  I'll try this in this weekend

  In summary, you said
  USB-connected keyboard, clamshell closed, sleep state can be woke up?

  I cant understand what means "you need to press some keys on the keyboard"
  Is it means I must press the keys of USB-connected keyboard(connected to macbook)?

  If I understand wrong, I'm so sorry...

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