Jump Desktop Connect access popup - OSX 15

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ronmis

July 23, 2024 00:09

I installed macOS 15 Sequoia a few days back on my mac mini and macbook pro. Everytime I try to connect to them from an idevice, it says 'Connecting' and doesnt work, on the osx device I see the below popup, if I click 'Continue to Allow', it'll work for the current session and then when i try later, the popup shows up again

 

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• Official comment

  

  Jump Desktop Support September 12, 2024 17:12

  Hello all. In Jump Desktop Connect 6.10.33 we've added support for Sequoia and the new 'Remote Desktop' permissions. We will be pushing this out via automatic updates. In the meantime if you'd like to try it out please download from here: https://jumpdesktop.com/downloads/connect/JumpDesktopConnect-6.10.33.dmg

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  Abdul Ghani Madid July 23, 2024 12:59

  Hi, Thank you for reaching out and bringing this to our attention.

  We are aware of the issue you mentioned, and our team is actively working on a fix that will be included in our upcoming update.

  We apologize for any inconvenience this may have caused you and appreciate your patience as we work to resolve this.
  
  Thanks

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  ronmis July 23, 2024 21:46

  Thanks Abdul. Please let us know when the fix is ready.

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  Danielhimebauch July 29, 2024 16:22

  I am also eager to see a fix, this completely breaks my headless mac mini set up, ive moved it to another location with a portable monitor and trackpad to bypass the prompt in the mean time
  
  also with dev beta 4, I am finding that if you "continue to allow" then get into a fluid connection, then later disconnect and attempt a fluid connection some hours later, the client will infinitely spin stuck at "connecting" and the host machine will never display the "are you sure you want to continue to allow" modal. This requires me to restart the mac mini, then on next attempt at connecting from fluid I get the continue to allow prompt.
  
  Also, I see local bonjour works fine in this instance, but VNC connects but with odd artifacts on bottom half of the video feed and does not accept input, again only till a hard restart of the host, then all works for at least 12 hours or so

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  ronmis July 29, 2024 20:33

  I’m guessing this is more of a Sequoia problem, I tried Splashtop too and got the same error. Several others apps on my Mac throw the same error.

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  David Smit August 01, 2024 13:49

  Yeah, there were some API changes in Sequoia that had some deprecations, so apps need to update.

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  ronmis August 07, 2024 17:17

  After yeserday's macOS Sequoia Beta 15.0 (24A5309e) the issue seems to be resolved. No more annoying popups

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