Mac client freezes, also slow scroll
Connecting to a Mac Mini from a Macbook. Works fine for a certain time and then freezes.
Also, scrolling in the remote computer is too much slow, almost unusable.
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Hi Jorge, Thank you for reaching out to us.
I'm sorry to hear you're experiencing issues with Jump Desktop. To help us resolve this more efficiently, could you please submit a support request and include the Jump logs from your MacBook? To do this, open Jump Desktop and try to connect, so you can reproduce the issue. Then, click on Help and select Diagnostic Logs. A zip file will be created—please attach this file directly to your support ticket. This will help us investigate the problem and assist you more effectively
Kind Regards,
Abdul Ghani
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