Mouse not working in game

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Kim Yunho

November 16, 2024 11:12

I connect remotely to Windows using JumpDesk.

Everything works normally

But when I just run the game, all mouse clicks don't work.

The mouse moves around the screen but clicking doesn't work The keyboard works fine

This is the latest version of Jumpdesktop. How do I solve this?

 

thx

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  Abdul Ghani Madid November 18, 2024 12:58

  Hi Kim,
  
  Thank you for reaching out to us.
  When connected to the Windows PC, please switch to the "Trackpad Gaming" gesture profile. To do this, tap on the pill-shaped icon at the upper center of your iPad screen while connected, then tap on the wrench icon to access the settings. Under Gesture Profile, select "Trackpad Gaming" from the list and tap "Done" to save the changes.
  
  Let me know how it goes

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  Kim Yunho November 23, 2024 07:17

  Changing trackpad to gaming doesn't work the same way
  You can mouse click until you run all the games, but when the game is on, mouse click is restricted in other windows
  Keyboard works fine

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  Dan Potter January 04, 2025 00:03

  I'm having the exact same issue. Most apps work fine, but specific game (window mode) wont accept mouse clicks) All other clicks working when outside of the game etc.

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