Comments

11 comments

  • Avatar
    Jeremybaker

    Same here. Even the Status page is not working. (https://jumpdesktop.freshstatus.io/)

    1
    Comment actions Permalink
  • Avatar
    Ka Ho Lau

    Jump Desktop if you are reading this, please fix this asap!

    2
    Comment actions Permalink
  • Avatar
    Nikola Petrov

    I have the same issue, all devices are appearing as offline.

    1
    Comment actions Permalink
  • Avatar
    almond blossom

    same here. south korea

    1
    Comment actions Permalink
  • Avatar
    유튜브잘하고싶다

    Same here south korea 2222

    1
    Comment actions Permalink
  • Avatar
    GUOMENGLONG

    Same here China 

    1
    Comment actions Permalink
  • Avatar
    여섯시내고양이

    Same here south korea 3333

    1
    Comment actions Permalink
  • Avatar
    Benaventi Fuentes

    same in the US

    0
    Comment actions Permalink
  • Avatar
    Abdul Ghani Madid

    Hi,

    There was a known problem on macOS and iOS when connecting to our cloud service between approximately Dec 29th 12am – Dec 29th 4am EST. For details, please see: https://status.jumpdesktop.com/ (edited: fixed url)

    This issue has been resolved and you should be able to connect. Please let us know if you’re still having trouble connecting. 

    We’re very sorry for the inconvenience.

    0
    Comment actions Permalink
  • Avatar
    Jeremybaker

    Your status page / site is broken :)

    0
    Comment actions Permalink
  • Avatar
    Abdul Ghani Madid

    Hi,

    I’m sorry about this.
    It looks like there’s an extra period in the link that’s causing it not to work.
    Please try the following link instead:: https://status.jumpdesktop.com/

    Thanks

    0
    Comment actions Permalink

Please sign in to leave a comment.