unable to login into google account in ios app

Hi, I'm trying to log in to Jump Desktop within the app on my iPad (iOS), but it keeps showing "Connecting" and nothing else happens. I thought it might be an internet network issue, but everything seems fine. Based on similar issues I've read about, it seems like this can happen when too many devices are logged in with the same Google account. Could this be the case? I also share the same account on my iPad (iOS) and two Windows PCs