Is server down?

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JW W

December 29, 2024 08:55

I reinstalled the application because it kept disconnecting even though the computer was on, and now I can't even log in to application.

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  Abdul Ghani Madid January 02, 2025 17:34

  Hi,

  There was a known problem on macOS and iOS when connecting to our cloud service between approximately Dec 29th 12am – Dec 29th 4am EST. For details, please see: https://status.jumpdesktop.com/. 

  This issue has been resolved and you should be able to connect. Please let us know if you’re still having trouble connecting. 

  We’re very sorry for the inconvenience.

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