Invisible Window?

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Heath Curtiss

January 07, 2025 03:02

Host 7.1.40 on Windows 11 Pro
Client 8.10.8 on MacOS

When connecting with Fluid, I cannot see the ArcGIS Pro window.  It's totally transparent but for a very faint outline.  When connecting via RDP, I can see it fine.  Fluid is preferred given the login mechanics.  Any tips?

Partial screenshot here (using Cleanshot for MacOS):  https://share.cleanshot.com/MfPMYg71

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  Abdul Ghani Madid January 07, 2025 12:57

  Hi, Thank you for reaching out to us.
  
  For this issue, could you please enable Jump’s Virtual Display when connecting to the remote machine?
  To enable Virtual Display, connect to your machine and click Displays -> Virtual Monitor.

  Let me know how it goes

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  Heath Curtiss January 07, 2025 16:24

  I'm at a different workstation today (with a different native monitor resolution), but it does appear to be working properly.  I'll report back when I get back to my other work station in a few days.

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