HDR support

Follow

Allan Campbell

January 27, 2025 01:10

I saw a post from a couple years ago that seemed o get no response from Jump.   I have the same issue; I bought a new HDR capable monitor and now when using Jump the remote-control screen is blown out (super bright, very difficult to work with).   the Jump Desktop client should compensate for the remote screen having HDR enabled.

1

• 

  Abdul Ghani Madid January 27, 2025 13:00

  Hi, Thank you for reaching out to us.
  
  Are you connecting to a Windows computer from your iPad?
  If yes, and you’re experiencing a very bright screen on your iPad during the connection, you can resolve this issue by disabling HDR on the Windows computer. 
  
  Thanks

  0

  Comment actions Permalink
• 

  Allan Campbell January 27, 2025 15:26

  No, I am connecting from one Windows computer to another.    Yes, I know I can turn off HDR on the host computer - however that's not a very good solution.   For example, when connecting with RDP (rather than Fluid), it is not necessary to change the host's setting - it works correctly and adjust properly on the client side.
  
  The issue is really the Fluid protocol/client not handling HDR.   You will increasingly have this issue since HDR is becoming the norm in displays.

  1

  Comment actions Permalink

Please sign in to leave a comment.