Ipad pro M4 2024

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Sandy Safwat

April 11, 2025 15:53

I am using Apple Magic Keyboard with Ipad pro M4 and Fluid/and rdp connection to windows 11 pro.

First: the resolution is very fuzzy (comparing to normal microsoft rdp which is flawlessly 

Second: there is no option for key remap for F1 to F12 keys , only using on display which is not very practical

is there something I should do to fix these , or these are not supported

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  Abdul Ghani Madid April 14, 2025 12:58

  Hi Sandy,
  
  Thank you for reaching out to us.
  To help us assist you better, please submit a support request along with the Jump logs from your iPad.
  To do this, first reproduce the issue you're experiencing. Then, go back to the main screen of the Jump Desktop app, tap the gear icon in the top-left corner, and select Contact Support.
  
  Thanks

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