Cannot sign in. Windows credentials.



  • Official comment
    Jump Desktop Support (Edited )

    @Bryan + @Henry: We've released Jump Desktop 8.0.10 for Windows on Monday August 13th 2018 that fixes problems with Fluid connections and domain joined accounts. To receive the update open up Jump Desktop For Windows and click Help -> Check for Updates.

    If you're on Jump Desktop for Android - an issue with Fluid and logging into domain accounts was also fixed in our latest update pushed on August 3rd to the Google Play store.

    Really sorry for the inconvenience.


  • Avatar
    Nas Syno Mediaserver

    Same for me ! 

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    William Wong

    Same for me... anyone can help?


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    Bryan Sandles

    Me too. After update to Jump Desktop 8.0.6, NONE of my Fluid connections work from my Windows 10 machine, which is my production machine. Continually asking for credentials. Even after removing the saved credentials, connecting, putting in the credentials and saving. Again, asking for credentials. RDP connections work, but most of the computers I connect to are Windows Home (no RDP server). Fluid connections work fine from my iPad.

    Is there a way to go back a version? I can't find any link to download older versions of Jump. Productivity is suffering.

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    Henry T

    Me Too - Please provide an older version, or please resolve the issue - This is very frustrating.


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