Jump Desktop Identity???

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3 comments

  • Official comment
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    Jump Desktop Support

    Hi,

    You need to enter your local Mac’s password in this prompt. This is the same password you use to log into your local Mac when you turn it on. Also please make sure you click ‘Always Allow’ after you enter your password.

    More info: This is your local Mac promoting you to enter your password so that Jump can access the tokens it’s stored in your Mac’s confidential storage area (Keychain). Jump stores sensitive data in the keychain - things like authorization tokens and saved computer passwords.

    Let me know if this helps.

  • Avatar
    Aatusa15

    i having the same issue. id you ever find an answer for this?

     

  • Avatar
    Aatusa15

    can anyone help with this> 

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