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3 comments

  • Official comment
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    Jump Desktop Support (Edited )

    Hi,

    Looks like Microsoft has released another update today that fixes issues with KB4338830. 

    Please see this help article to learn how to recover from the bad update: https://support.jumpdesktop.com/hc/en-us/articles/360007293332

  • Avatar
    Jump Desktop Support

    Hi,


    Thanks for reporting this. We're currently investigating this. Can you please tell us a little more about the symptoms you're seeing with Jump Desktop Connect and this patch? Does the Jump Desktop Connect service fails to start or does it disconnected after a minute or so?

    Thanks.

  • Avatar
    Sunny Kwan

    Hi,

    The Microsoft hotfix KB4345425 fixed the issue.

    Thanks.

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