Keyboard Input problem

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erictang

August 15, 2018 01:57

OS : Windows 10

After I control the guest machine remotely, the cursor keys, space bar and tab key were failed when I am using TextPad (similar to notepad).

Cursor key : press the key and cursor no move.

Tab key : No response.

Space bar : I hit the cursor inside the screen in guest machine by my mouse and then press space bar, it goes outside and drop down the function menu "Remote" on the top of remote screen.

Every time if I want to reactivate those keys above, I need to maximize the remote screen and then minimize it again, those keys can be reactivated.

So could anyone or support team help me to fix the problem on this? Thanks.

Eric

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  Ladiciuus August 15, 2018 22:14

  I just submitted a request about something similar. It looks like in the new version of the app (8.0.1) the overlay that controls fullscreen / keyboard / disconnect is becoming active and pressing space for example takes me to full screen in my case.. when i am just typing in the guest system. 

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  erictang August 20, 2018 03:58

  After the today updating, all those keyboard problems I mentioned has been fixed.

  Support team, thanks for help.

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