Copy & Paste

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Richard Hudson

October 28, 2018 10:13

Hi All

 

I'm wondering if it's still not possible to copy and paste between macOS and Windows "share your screen"?

 

Thanks in advance!

 

Richard

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  Jump Desktop Support December 01, 2018 17:01

  HI Richard,

  Not at the moment. Although internally it is supported, we disabled copy pasting in 'Share your screen' for the initial release due to security concerns. You generally don't want your paste board sync'd with the remote machine automatically unless you trust it. We're still figuring out how to expose this properly. Let me know if you have any thoughts about this.

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  Richard Hudson December 02, 2018 08:09

  This is one of the most useful features of TeamViewer.

  When I'm working on a customer's PC and I need to download a utility from my dropbox I simply have to copy/paste the link into their browser. Also if I've installed their replacement anti-virus I can simply copy/paste the very long licence key in.

  This is a pain at the moment and it normally means I end up switching back to Teamviewer for most of my remote jobs which is a real shame.

   

  What are the security concerns? Surely if the customer has given you remote access to their PC there are bigger security concerns for them?!!

   

   

   

   

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  Jump Desktop Support December 03, 2018 15:25 (Edited December 03, 2018 15:25)

  Thanks for this. Understood that it's a very useful feature. The security concern was actually on YOUR side - not the customer side. For example - lets say you have confidential data copied to your clipboard before you connect or while you're helping the customer (for example you take a break and switch to another window to do some other work). That was the main concern - we wanted to protect the other partner's data.

   

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  Landon Ivy October 30, 2021 00:00

  Just give the person who is taking control an option to enable this copy-paste feature. Leave it disabled by default and you can also include whatever privacy warning message you want. Write in your ToS that people can't hold you liable, yada, yada...

  Give your users the freedom to choose.

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  Ulrich Strauß August 27, 2022 14:54

  Is there any update? I thought i could use it in the past - just going mad at the moment.

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  Rgranger January 11, 2023 18:18

  I thought that we could at one point also. I love the product, but I used that a lot when I had a real job. 

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  Morriartycat January 11, 2024 17:19

  Agree, I used to use this a lot. It used to work and was really useful, but now does not. Please add it as an option in settings.

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  Rgranger January 11, 2024 17:28

  Yeah, I uses this a lot working on my servers and macs. Please put this back, make it an option per/session if you are worried about it, I am not. 

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