Support iPad Pro 2018 screen resolution

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Bernhard Straub

Please add support for the iPad Pro 2018 screen resolution. On my 11‘‘ version a lot of available space will be wasted.

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    Guy Cortesi

    Yes - I second that request.  Have a 12.9” 2018 iPad Pro. 

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    anas.hamed

    The jump fluid is an amazing app but not supporting iPads resolution is really bad thing

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    anas.hamed

    Please support the resolution iPad Pro 12.9 2018

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    Guy Cortesi

    Version 8.2.4 released about a week ago now supports the iPad Pro from 2018 along with the Apple Pencil 2.

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    Guy Cortesi (Edited )

    If you add a swiftpoint GT mouse you end up with a very practical remote access experience with full mouse support on the iPad.

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    Rosario Mastrogiacomo

    Does it support full resolution on an external monitor? This is the one feature I need to get rid of my laptop and be able to work exclusively with the ipad and my VM.

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    anas.hamed

    Wht about citrix x1 Mouse? Does it preform exactly like swiftpoint GT?
    And regarding the resolution, can we optimize it for full iPad screen without reducing the resolution?

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    Guy Cortesi

    @Rosario I use it with a high res monitor.  I have a Mac mini with a 2K monitor. @anas it does take advantage of my iPad 2018 12.9” display without reducing resolution.not sure about Citrix x1 mouse support since I haven’t tested it but I believe Jump supports that one too along with the swift point GT. As an aside Parallels Access now supports the swift point GT mouse and provides better options for setting display resolution.  I actually use both. 

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    Guy Cortesi

    Here is a link saying the Citrix mouse works - https://support.jumpdesktop.com/hc/en-us/articles/216426283-iOS-Does-Jump-Desktop-work-with-a-physical-mouse-on-iOS-

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    anas.hamed

    @Guy Cortesi, that’s a very useful informations. King regards. But can you tell us more about parallels?

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    Rosario Mastrogiacomo

    @Guy Cortesi just to confirm. When you connect an external monitor to your iPad you are able to use the full resolution of the external monitor without the black borders?

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    Guy Cortesi (Edited )

    I see – now I understand your question. I am not connecting an external monitor to my iPad. I am remoting into a computer that has an external monitor connected. I haven’t tried using an external monitor with my iPad.

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    Guy Cortesi

    Here is info on parallels access. https://www.parallels.com/products/access/?utm_source=google&utm_medium=cpc&creative=253567928328&keyword=parallels%20access&network=g&device=m&gclid=EAIaIQobChMI1eDvyZ653wIVGY_ICh0lXQ6LEAAYASAAEgLBDvD_BwE

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    Rosario Mastrogiacomo

    I’m really hoping iOS 13 will address the external monitor and mouse issue. It’s what’s keeping the iPad from truly being a laptop replacement.

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    anas.hamed

    @rosario, external monitors maybe. But supporting a mouse or a trackpad that will never happened according to APPLE vision regarding the iPad

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    Richard Hamel

    Adding a vote as this feature would be very nice to have as the iPad Pro resolution should be fully utilized.

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