Blurry screen on ipad

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Chris Bentley

November 27, 2018 17:52

When connecting with Fluid from an ipad (2048x1536) to a remote macbook (2880x1800), the screen appears slightly blurry, regardless of the display scaling that is set on the macbook. Having used Chrome Remote Desktop, for example, I noticed that while the performance there is worse, everything at least appears sharp. Is this a current limitation of Fluid, or are there any further adjustments I can try?

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• Official comment

  

  Jump Desktop Support December 01, 2018 16:56

  Hi Chris,

  At the moment Fluid Remote Desktop, on a Mac will only remote the non-retina resolution - which in your case is 1440x900 - this is purely for performance reasons (there are no limitations on the type of resolutions Fluid supports). At the moment this isn't configurable - this is what's causing the blurriness. I'm going to outline below how we're going to address this in our upcoming updates, in the meantime here are some workarounds that you can use today:

  1. Use an app like EasyRes (https://easyresapp.com) to manually switch the resolution over to a non-hdpi 4:3 aspect ratio resolution. This is going to make things much sharper.

  2. Use Jump's VNC protocol and Apple's ARD server to connect in 'Retina' quality mode: Open up 'Jump Desktop Connect' on your Mac and then click the settings icon on the top right. Then click 'Advanced' and enabled the 'VNC Server'. Also - open up 'System Preferences' -> Sharing and make sure 'Screen Sharing' is checked. You'll see a new, dark icon for your computer in Jump on your iPad - tap that to connect. Once connected, tap the tool icon on the top menu bar and set the Quality to 'Retina'. VNC is going to be slower than Fluid, though. 

  Either of the two above options should work. Here's what we're going to do to solve this in the near term and future:

  1. We're going to add automatic resolution switching to Jump so that when you connect, it adapts your desktop's resolution to something thats optional for the device you're connecting to.

  2. Quality settings for Fluid. At the moment Fluid already adapts the quality based on your connection bandwidth, however we're going to add a little more manual control and visibility into this (this will be implemented _after_ we add automatic resolution switching).

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  J. March 22, 2020 10:03

  Just checking if we have any new software update and new release... Are there any update related to this question?

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  Arif Fikri November 28, 2020 11:41

  is there any update to this? Really cant live with this blurry screen forever :((

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  E H June 09, 2021 17:14

  Yes, the quality-settings for Fluid would be very important!

  Thanks alot!

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  Arif Fikri June 10, 2021 03:49

  Hi Jump Desktop team, any update to this?

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  joshua wray December 27, 2021 02:39 (Edited December 27, 2021 02:41)

  Just wanted to say thanks, "2. Use Jump's VNC protocol and Apple's ARD server to connect in 'Retina' quality mode:" is working very well for me on retinas and high res PCs. 

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