Citrix X1 mouse issue
Hi,
I am using Citrix X1 mouse with Ipad. When I connect to my desktop pc through Jump desktop i get a double mouse pointer - one white and one black with a user name. There is some space between those two mouse cursors and that is very distractive and unpleasant. How can I remove the black cursor with the name on it? Why there are two cursors moving after all? Please help me fix the issue!
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Kevin, thats strange. That shouldn't happen if you have a monitor attached. Can you please send us a short video of the problem (maybe using your phone)? Send it over to: support@jumpdesktop.com
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