Keeps logging user out of Mac when lid is closed

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Jeff

January 03, 2019 21:49

I keep getting logged out of my Mac every 30 seconds or do. I have to enter my Mac user password to get back in. This doesn't happen if the lid is open. Very frustrating. 

I have File Vault turned off but that doesn't help (saw that in another thread). Any suggestions?

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  Jump Desktop Support March 10, 2020 07:23 (Edited March 11, 2020 13:55)

  Updated: This was related to an older version of the Amphetamine. User @Michael Wenditz reports that updating to the latest version of Amphetamine fixed the issue.

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  Michael Wenditz March 10, 2020 03:39

  You ever find a solution to this?  It's real.  

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  Michael Wenditz March 10, 2020 13:48

  Actually that's great, I'm running Amphetamine even.  I've been all over this app though and I can't seem to find anything that would cause the lock.  I have most things set to "indefinitely" to keep everything active all the time on this machine but I'm still hitting that 30 second reset to the password prompt login.  Any thoughts?  Or happen to remember what setting you were testing with?

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  Jump Desktop Support March 10, 2020 17:15

  Can you also try to uncheck the 'Allow Screen Saver' option:

   

  

   

  as well as the 'Lock screen' options here:

  

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  Michael Wenditz March 10, 2020 17:23

  First of all thank you a ton for the support here!  Second, I'm on version 4.2 (4067) which I believe is the current one in the app store.  I don't seem to have as many options there, including the closed-display mode.  Which version are you guys testing with?

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  Michael Wenditz March 10, 2020 17:26

  oh man, just saw 5.0.1 got pushed to the app store recently.  Upgrading now.

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  Michael Wenditz March 10, 2020 17:35

  ok up to 5.0.1 and I verified the stuff above was unchecked.  Hrmmmm... Also I noticed that when I don't run amphetamine I'm still getting kicked out after about 30 seconds.  There any other things I can check?  I can't remember if I mucked with caffeine on this machine way back in the day, not sure if that would have anything to do with this though.

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  Michael Wenditz March 10, 2020 18:19

  Ok strangely enough, it seems to be working properly now.  That is with Amphetamine enabled.  I'll update after I've run it for a day.

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  Michael Wenditz March 11, 2020 12:50

  It's been a day.  Everything is working properly.  So the solution really was to update to the latest version, verify settings, and verify the app was running.  Pretty weird, but ok. 

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  Jump Desktop Support March 11, 2020 13:54 (Edited March 11, 2020 15:27)

  @Michael,

  Thanks for the update. I'm going to promote your answer. It's quite possible that when we last investigated, an older version of Amphetamine had bugs with the way it detected local activity on the machine. The newer version probably fixed that. Thanks again for trying it out and reporting back. I'll update the solution based on your experience.

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  Michael Wenditz March 11, 2020 14:15

  Cool, thank you for the support.  Top notch!  

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  Jeff December 15, 2020 05:23

  I’m still having the same issue. I don’t use Amphetamine.

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  Jeff December 15, 2020 15:11

  This behavior of constantly going to the Lock Screen only happens when the lid is closed. If the lid is opened everything works as it should. It's very frustrating.

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  Stephen Pierce July 15, 2021 12:25

  Was any resolution reached for the above issue?

  I am experiencing this for the first time. Running MacOS 11.4 (closed lid) with the latest Jump Desktop on Windows 8.3.19 and attempting to connect to Mac running Jump Desktop Connect 60732. I do not run this Amphetamine app that you've mentioned above. 

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  Matthew J Greco November 10, 2021 20:22

  i'm also having this issue...is there any way to resolve it without using amphetamine?

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  Matthew J Greco November 11, 2021 05:46

  amphetamine does work, but i really don't want to have the computer never sleep. is there a way to let it sleep and still have jump be able to connect to it and *then* start amphetamine to keep it awake from that point (and then subsequently let it sleep again once i disconnect)?

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