Trouble with Multiple Monitors - SOLVED

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7 comments

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    Andrew holybee

    Which connection mode are you using RDP, Fluid or VNC I find on my site that on my multi monitor setups its usually the setting on the station I am remoting into that I need to change not Jump desktop.

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    Christian Elmassry

    I am having the same exact issue.

    Before this was working. On my other computer switching screen works. but on the current computer, the screen does not swtich or "freezes". What setting has to be changed on my pc for this to work?

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    Jump Desktop Support

    Guys - can you please update to Jump Desktop Connect 6.2.27 on the remote machines and let me know if you can still reproduce the problem? Thanks.

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    Brian Fain (Edited )

    I am using Fluid.  All remote machine are running 6.2.27.  Still having same issues.

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    Jump Desktop Support

    Brian,

    Can you please try updating to 6.2.30 beta? Open up Jump Desktop Connect -> Settings -> Updates -> CHECK Beta Updates -> Check for updates. Once you have 6.2.30 installed, try it again and please do let me know how it goes.

    Thank you.

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    Brian Fain

    OK i will let you know how the 6.2.30 beta works.

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    Brian Fain

    I just installed 6.2.30 beta and it looks like it works on all 3 displays.  Not sure what changed but I think you may have it.  Thank you for all your help.

     

    Brian

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